Your URL is all you need to start
Free buyer-journey scan
Paste your URL. See what buyers can get answered today, where they hit a dead end, and which questions your website is quietly losing.
AI website agent for answers + next steps
Turn more website questions into customers.
HostDesk answers buyer questions from your verified business information, helps visitors take the right next step, and brings you in when something needs you instead of making something up.
When a website can't answer and gives the visitor nowhere to go, potential customers can get lost. HostDesk gives them a next step instead.
Free website scan · No signup · Bounded public-page preview. HostDesk checks a sample of your public pages and shows the customer questions it couldn't clearly verify from them.
Example
What HostDesk answers. What it moves forward. What it hands off.
What's your cancellation policy?
Free to cancel or reschedule up to 24 hours ahead. Inside 24 hours, half the booking is charged.
Answered from the Booking policy page
Can you quote this today?
That depends on the job details. I can send a quote request to the team.
Quote request captured
sam@rivertide.co · asked about pricing
Both found by the free scan, before anything is installed.
Nothing to install to test it
The free scan reads your public website without changing anything.
One script to go live
Live in minutes. No replatform, workflow builder, or support-suite migration.
Verified answers. Verified next steps.
Approved knowledge and business-verified actions, never model-invented destinations.
Starts at $19/month
7-day trial. Safe Stops never count against your answer allowance.
What you get
Six things HostDesk does for your website.
Start with your own website and review the results before you install anything.
Scan my site
Answers grounded in your business
Visitors ask naturally. HostDesk answers from your services, policies, products, FAQs, and approved knowledge, with the source behind the reply.
A clear next step
Point visitors to relevant published pages or let them send a question and contact details to your team. Optional booking and delivery actions depend on the verified capabilities enabled for your site.
Safe Stops recover intent
When HostDesk can't safely answer or act, it doesn't improvise. It captures the visitor, their question, and the context your team needs to take over.
Your website gets better from real demand
Unanswered questions become a short owner queue: approve an answer, follow up an opportunity, or fix the page visitors keep getting stuck on. HostDesk keeps re-reading your pages, so it never freezes on the version of your site it met on day one.
$19 / month to start
Power without a helpdesk platform
Answers, verified next steps, lead recovery, website-gap intelligence, and owner controls without buying a full support suite or building workflows.
Try it before you install
Run it on your own site first.
HostDesk scans a sample of your public pages, works out what buyers are likely trying to accomplish, tests the questions your site should be able to answer, and shows the evidence behind the result. You see the gaps before you install anything.
About two minutes
No account. No changes to your site.
See what HostDesk understands about your business, which buyer questions it can answer, and where a visitor would need a verified next step or human handoff.
Try my websiteHow we compare
A website conversion agent, not another helpdesk.
Most business websites either have no chat at all, or have the one bundled with their booking software, which takes a message and waits for someone to reply. HostDesk is built around the buyer journey instead: understand intent, answer from evidence, move the visitor to a verified next step, and safely recover what still needs a person. It is not a one-time training run either, so it keeps tracking the site you publish rather than the one it first read.
| HostDesk | Chat in your booking software | Fin by Intercom | Tidio Lyro | |
|---|---|---|---|---|
| Built around | The buyer journey: answer → verified next step → safe handoff | Getting a visitor's message to your team from the software that schedules the work | A full support helpdesk suite | A live-chat and automation suite |
| As your website changes | Re-reads your published pages on a schedule, spots what changed, and queues the answers worth re-approving | It never read your website, so nothing changes | You maintain the help centre it answers from | You update the knowledge base it answers from |
| When it can't answer | Stops safely, captures the intent and context, and creates the next owner action | Passes the message to your team and waits for a reply | Escalates into your helpdesk inbox | Hands over to live chat agents |
| Pricing model | Flat monthly from $19. Safe Stops never counted | Bundled into the suite subscription you already pay for | Per AI resolution, on the Intercom platform | Tiered by automated conversations |
If your team is happy answering every message by hand, the chat bundled with your booking software already does that, and Fin or Zendesk is the better fit if you run a support desk all day. HostDesk is for business websites that want the answerable questions answered from verified information, and only the rest reaching a person.
From question to outcome, one verified step at a time.
01
Understand your business
HostDesk reads your public pages and identifies what you sell, what visitors ask, and the paths they already use to buy, book, request, or contact. Setup takes minutes, not a project.
02
Answer from verified knowledge
It answers naturally from approved pages, policies, products, FAQs, and business facts, with the evidence behind every claim.
03
Move the buyer forward
Give visitors a relevant page or a way to send their question and contact details to your team. Connected actions appear only when they are verified and enabled for your site.
04
Keep improving as the site changes
Missed questions and unresolved intent become a short owner queue, so the website improves from what real visitors actually need. HostDesk re-reads your pages on a schedule and flags the answers your edits have overtaken.
A scan in numbers
4public pages read
7candidate facts extracted
3sample questions tested
Will it work on my site?Supported platforms, use cases, and owner controls
If you already know it fits, skip this and run the scan.
View detailsHide details
Supported platforms, use cases, and owner controls
If you already know it fits, skip this and run the scan.
content + service
WordPress sites
Turn pages, blogs, FAQs, docs, and service copy into natural support answers.
Use the universal snippet, or connect an installed Question Checker plugin.
store + orders
WooCommerce stores
Answer product, stock, shipping, return, and order-sensitive questions with safer escalation.
Read-only commerce facts supported.
product + onboarding
SaaS and web apps
Explain plans, features, onboarding, support paths, account rules, and product fit.
Works from docs, help pages, and approved answers.
any builder
Custom websites
Works anywhere a lightweight script can be added: custom HTML, Webflow, Squarespace, Wix, Shopify, and more.
Universal snippet with domain lock.
knowledge base
Docs, FAQs, and policies
Make support docs conversational while keeping source paths and owner review visible.
Documents, crawled pages, and official answers.
booking + quote intent
Local and service sites
Handle location, service-area, timing, price-boundary, and consultation questions without losing the lead.
Lead capture when a person should answer.
Common use cases
Service businesses
Answer questions about offers, process, pricing boundaries, location, timing, and how to start without losing quote intent.
SaaS, portals, and memberships
Explain features, onboarding, plans, account rules, support paths, and product fit in natural language.
Agencies and local teams
Capture high-intent enquiries when the visitor needs a quote, consultation, or custom answer.
Ecommerce and WooCommerce
A strong use case: read-only product, stock, shipping, return, and order-status facts with safer escalation.
Controls included
Works on any business site
Service pages, docs, FAQs, policies, landing pages, product pages, and owner-approved answers can all become support knowledge.
No-migration install path
Audit first, then add a lightweight widget in minutes once the launch checks are clear.
Answers + verified actions
HostDesk separates what it knows, what it can safely do, and what needs a person, then exposes only the next step it can verify.
Conversion recovery built in
Quote intent, booking intent, contact requests, and questions needing a person are captured with context instead of disappearing.
Privacy boundaries by design
Public facts, private data, order-sensitive details, and AI disclosure are separated before launch.
Intelligence without a workflow builder
HostDesk surfaces the exceptions that need you. You don't configure trigger trees, routing canvases, or automation flows.
Outcomes and pricing
Priced by answers, not by seats or resolutions.
Answers grounded in your business
Natural responses backed by the sources your business has approved.
Verified next steps
When a buyer wants to act, HostDesk surfaces a business-verified path instead of inventing one.
High-intent handoffs with context
Quotes, bookings, custom questions, and human requests reach your team with the conversation context intact.
A website that keeps learning
Repeated missed questions become concrete content and owner actions instead of another analytics dashboard, and re-reads keep answers tracking the site you actually publish.
Starter
$19/mo
Small business websites
400 AI answers / month
1 website included
4.8¢ per included answer at full usage
Safe Stops don't use your answer allowance
7-day free trial · first charge after trial
Start 7-day trialBusiness
$39/mo
Growing businesses
1,000 AI answers / month
1 website included
3.9¢ per included answer at full usage
Safe Stops don't use your answer allowance
7-day free trial · first charge after trial
Start 7-day trialGrowth
$79/mo
Higher-volume websites
2,400 AI answers / month
1 website included
3.3¢ per included answer at full usage
Safe Stops don't use your answer allowance
7-day free trial · first charge after trial
Start 7-day trialAgency
$149/mo
Your busiest website
4,000 AI answers / month
1 website included
3.7¢ per included answer at full usage
Safe Stops don't use your answer allowance
7-day free trial · first charge after trial
Start 7-day trialPrices are in USD. AI answers pause at your monthly allowance until it renews or you upgrade; there are no automatic answer overages. Refusals and clarifications don't consume the allowance.
FAQ
What people ask before they try HostDesk.
What does HostDesk actually do?OpenClose
HostDesk acts as an AI agent for your website. It understands what visitors are trying to accomplish, answers from verified business knowledge, moves them toward the next verified step when one exists, safely hands off what needs a person, and shows you the questions your website should solve next.
Is HostDesk only for ecommerce?OpenClose
No. It works on any business website where visitors ask questions before they buy, book, subscribe, apply, or get in touch. Ecommerce is a strong fit, not the whole product.
Is HostDesk just another AI chatbot?OpenClose
No. Chat is the interface, not the product. HostDesk understands visitor intent, answers from verified business knowledge, surfaces only verified next actions, captures high-intent handoffs, and turns unanswered demand into improvements for your website.
What can HostDesk help a visitor do?OpenClose
HostDesk can answer from supported business information, point to a relevant page, and let visitors send a question and contact details to your team. Optional actions depend on your site's enabled and verified capabilities. A booking link is not a confirmed appointment; native booking and external delivery require a separately connected, verified provider.
Can I test HostDesk before installing it?OpenClose
Yes. The live demo scans a sample of your public pages, shows the facts it found and the questions it tested, then lets you ask the assistant anything a buyer would.
Is there a free trial?OpenClose
Yes. Every paid plan starts with a 7-day free trial. Create your account, choose a plan, add billing details. Nothing is charged until the trial ends, and cancelling before then avoids the first charge.
What happens when I update my website?OpenClose
HostDesk is not a one-time training run. It re-reads your published pages on a schedule, compares them against what it already knew, and surfaces the answers your edits have overtaken so you can re-approve them. New pages, changed prices, and retired services show up as owner actions rather than quietly stale answers.
What happens when my site can't support an answer?OpenClose
HostDesk answers what it can verify, captures the visitor when there is buying intent, and turns the missing answer into one item on your owner queue.
How is HostDesk different from Chatbase, Tidio, Intercom, Zendesk, or Gorgias?OpenClose
Those are built around chat automation, ticket handling, or workflows you configure, and they are usually bought by teams who already staff a support desk. The more common comparison for a business website is the chat bundled with your booking or field-service software, which takes the visitor's message and waits for someone to reply. HostDesk answers the questions your website can already support, shows the page each answer came from, and passes on only what genuinely needs a person.
How does HostDesk help WooCommerce stores?OpenClose
It reads WooCommerce facts read-only and keeps order-sensitive answers identity-gated, so shoppers get real help without exposing anyone's private information.
Does HostDesk use customer conversations to train AI models?OpenClose
HostDesk does not intentionally submit customer conversations as model-training data. Answers are processed through configured API providers, whose retention and training commitments depend on the provider account, contract, and data controls you select.
Can I control what the assistant says?OpenClose
Yes. Approved answers, reviewed sources, and launch checks mean the assistant can sound helpful without freelancing. You approve what it is allowed to claim.
See where your website is losing buyer intent.
Run HostDesk against your own pages. See what it can answer, where buyers get stuck, and when the right next step should be a verified action or human handoff. No signup or installation required.