Free buyer-journey scan
Free buyer-journey scan
Paste your URL. See what buyers can get answered today, where they hit a dead end, and which questions your website is quietly losing.
HostDesk answers buyer questions from your verified business information, helps visitors take the right next step, and brings you in when something needs you instead of making something up.
When a website can't answer and gives the visitor nowhere to go, potential customers can get lost. HostDesk gives them a next step instead.
Free website scan · No signup · Bounded public-page preview. HostDesk checks a sample of your public pages and shows the customer questions it couldn't clearly verify from them.
What's your cancellation policy?
Free to cancel or reschedule up to 24 hours ahead. Inside 24 hours, half the booking is charged.
Answered from the Booking policy page
Can you quote this today?
That depends on the job details. I can send a quote request to the team.
Quote request captured
sam@rivertide.co · asked about pricing
Both found by the free scan, before anything is installed.
The free scan reads your public website without changing anything.
No replatform, workflow builder, or support-suite migration.
Approved knowledge and business-verified actions, never model-invented destinations.
7-day trial. Safe Stops never count against your answer allowance.
You can preview the first one on your own site before you install anything.
Free buyer-journey scan
Paste your URL. See what buyers can get answered today, where they hit a dead end, and which questions your website is quietly losing.
Visitors ask naturally. HostDesk answers from your services, policies, products, FAQs, and approved knowledge, with the source behind the reply.
When the next step is clear, HostDesk can guide the visitor to book, request a quote, call, email, check out, pay, apply, or reach the right person, using actions your business has actually verified.
When HostDesk can't safely answer or act, it doesn't improvise. It captures the visitor, their question, and the context your team needs to take over.
Unanswered questions become a short owner queue: approve an answer, follow up an opportunity, or fix the page visitors keep getting stuck on. HostDesk keeps re-reading your pages, so it never freezes on the version of your site it met on day one.
$19 / month to start
Answers, verified next steps, lead recovery, website-gap intelligence, and owner controls without buying a full support suite or building workflows.
HostDesk scans a sample of your public pages, works out what buyers are likely trying to accomplish, tests the questions your site should be able to answer, and shows the evidence behind the result. You see the gaps before you install anything.
No account. No changes to your site.
See what HostDesk understands about your business, which buyer questions it can answer, and where a visitor would need a verified next step or human handoff.
Try my websiteMost business websites either have no chat at all, or have the one bundled with their booking software, which takes a message and waits for someone to reply. HostDesk is built around the buyer journey instead: understand intent, answer from evidence, move the visitor to a verified next step, and safely recover what still needs a person. It is not a one-time training run either, so it keeps tracking the site you publish rather than the one it first read.
| HostDesk | Chat in your booking software | Fin by Intercom | Tidio Lyro | |
|---|---|---|---|---|
| Built around | The buyer journey: answer → verified next step → safe handoff | Getting a visitor's message to your team from the software that schedules the work | A full support helpdesk suite | A live-chat and automation suite |
| As your website changes | Re-reads your published pages on a schedule, spots what changed, and queues the answers worth re-approving | It never read your website, so nothing changes | You maintain the help centre it answers from | You update the knowledge base it answers from |
| When it can't answer | Stops safely, captures the intent and context, and creates the next owner action | Passes the message to your team and waits for a reply | Escalates into your helpdesk inbox | Hands over to live chat agents |
| Pricing model | Flat monthly from $19. Safe Stops never counted | Bundled into the suite subscription you already pay for | Per AI resolution, on the Intercom platform | Tiered by automated conversations |
If your team is happy answering every message by hand, the chat bundled with your booking software already does that, and Fin or Zendesk is the better fit if you run a support desk all day. HostDesk is for business websites that want the answerable questions answered from verified information, and only the rest reaching a person.
HostDesk reads your public pages and identifies what you sell, what visitors ask, and the paths they already use to buy, book, request, or contact. Setup is guided and requires no replatforming.
It answers naturally from approved pages, policies, products, FAQs, and business facts, with the evidence behind every claim.
When intent is clear, HostDesk presents one verified next step: book, quote, contact, check out, pay, apply, or hand off. No workflow builder required.
Missed questions and unresolved intent become a short owner queue, so the website improves from what real visitors actually need. HostDesk re-reads your pages on a schedule and flags the answers your edits have overtaken.
If you already know it fits, skip this and run the scan.
Turn pages, blogs, FAQs, docs, and service copy into natural support answers.
Universal snippet available now; WordPress plugin release follows provider verification.
Answer product, stock, shipping, return, and order-sensitive questions with safer escalation.
Read-only commerce facts supported.
Explain plans, features, onboarding, support paths, account rules, and product fit.
Works from docs, help pages, and approved answers.
Works anywhere a lightweight script can be added: custom HTML, Webflow, Squarespace, Wix, Shopify, and more.
Universal snippet with domain lock.
Make support docs conversational while keeping source paths and owner review visible.
Documents, crawled pages, and official answers.
Handle location, service-area, timing, price-boundary, and consultation questions without losing the lead.
Lead capture when a person should answer.
Answer questions about offers, process, pricing boundaries, location, timing, and how to start without losing quote intent.
Explain features, onboarding, plans, account rules, support paths, and product fit in natural language.
Capture high-intent enquiries when the visitor needs a quote, consultation, or custom answer.
A strong use case: read-only product, stock, shipping, return, and order-status facts with safer escalation.
Works on any business site
Service pages, docs, FAQs, policies, landing pages, product pages, and owner-approved answers can all become support knowledge.
No-migration install path
Audit first, then add a lightweight widget in minutes once the launch checks are clear.
Answers + verified actions
HostDesk separates what it knows, what it can safely do, and what needs a person, then exposes only the next step it can verify.
Conversion recovery built in
Quote intent, booking intent, contact requests, and questions needing a person are captured with context instead of disappearing.
Privacy boundaries by design
Public facts, private data, order-sensitive details, and AI disclosure are separated before launch.
Intelligence without a workflow builder
HostDesk surfaces the exceptions that need you. You don't configure trigger trees, routing canvases, or automation flows.
Natural responses backed by the sources your business has approved.
When a buyer wants to act, HostDesk surfaces a business-verified path instead of inventing one.
Quotes, bookings, custom questions, and human requests reach your team with the conversation context intact.
Repeated missed questions become concrete content and owner actions instead of another analytics dashboard, and re-reads keep answers tracking the site you actually publish.
Small business sites
400 answers / mo
About 13 visitor questions a day
4.8¢ per answer
Safe Stops are always free
7-day free trial · first charge after trial
Start 7-day trialGrowing businesses
1,000 answers / mo
About 33 visitor questions a day
3.9¢ per answer
Safe Stops are always free
7-day free trial · first charge after trial
Start 7-day trialHigh-traffic sites
2,400 answers / mo
About 80 visitor questions a day
3.3¢ per answer
Safe Stops are always free
7-day free trial · first charge after trial
Start 7-day trialHigh-volume teams
4,000 answers / mo
1 high-volume website
3.7¢ per answer
Safe Stops are always free
7-day free trial · first charge after trial
Start 7-day trialAt your monthly cap the assistant keeps working: it takes a Safe Stop, captures the visitor as a lead for free, and never runs up a surprise bill. Answers count only when it actually answers.
HostDesk acts as an AI agent for your website. It understands what visitors are trying to accomplish, answers from verified business knowledge, moves them toward the next verified step when one exists, safely hands off what needs a person, and shows you the questions your website should solve next.
No. It works on any business website where visitors ask questions before they buy, book, subscribe, apply, or get in touch. Ecommerce is a strong fit, not the whole product.
No. Chat is the interface, not the product. HostDesk understands visitor intent, answers from verified business knowledge, surfaces only verified next actions, captures high-intent handoffs, and turns unanswered demand into improvements for your website.
Depending on what your business already supports, HostDesk can guide visitors to book, request a quote, call, email, check out, pay, apply, or reach a person. It only surfaces destinations or actions it can verify from your website or an authorized provider.
Yes. The live demo scans a sample of your public pages, shows the facts it found and the questions it tested, then lets you ask the assistant anything a buyer would.
Eligible new accounts can start with a 7-day free trial. Create your account, choose a plan and add billing details. Nothing is charged until the trial ends, and cancelling before then avoids the first charge. Returning subscribers may not qualify for another trial.
HostDesk is not a one-time training run. It re-reads your published pages on a schedule, compares them against what it already knew, and surfaces the answers your edits have overtaken so you can re-approve them. New pages, changed prices, and retired services show up as owner actions rather than quietly stale answers.
HostDesk answers what it can verify, captures the visitor when there is buying intent, and turns the missing answer into one item on your owner queue.
Those are built around chat automation, ticket handling, or workflows you configure, and they are usually bought by teams who already staff a support desk. The more common comparison for a business website is the chat bundled with your booking or field-service software, which takes the visitor's message and waits for someone to reply. HostDesk answers the questions your website can already support, shows the page each answer came from, and passes on only what genuinely needs a person.
It reads WooCommerce facts read-only and keeps order-sensitive answers identity-gated, so shoppers get real help without exposing anyone's private information.
HostDesk does not intentionally submit customer conversations as model-training data. Answers are processed through configured API providers, whose retention and training commitments depend on the provider account, contract, and data controls you select.
Yes. Approved answers, reviewed sources, and launch checks mean the assistant can sound helpful without freelancing. You approve what it is allowed to claim.
Use a question worksheet, source checklist or testing plan to work out what your customers need before adding more software.
Use editable assumptions to model time value, costs and the enquiry work that still needs a person.
Run HostDesk against your own pages. See what it can answer, where buyers get stuck, and when the right next step should be a verified action or human handoff. No signup or installation required.